Flogg is made by two people. Email reaches one of them.
We aim to reply within two working days.
Tell us the item and what it got wrong — the brand, the size, the category. The listing itself is enough; we don't need your photos, and please don't send them.
Your items live on your iPhone, not on our servers. If they've gone, they were removed from the device — check whether the app was deleted or the data cleared. There is no server-side copy to restore, which is the trade for us not holding it.
Settings → Export everything. It writes a spreadsheet of your sales and a full copy of the rest, and hands both to the share sheet. You don't need to ask us.
Settings → Delete everything on this iPhone. There is no account to close. See Privacy for what that leaves behind and for how long.
Flogg is built for Dynamic Type, VoiceOver, and light and dark appearances, and its colours are checked against WCAG AA contrast rather than judged by eye. If something doesn't work with the way you use your phone, that's a bug — tell us and we'll treat it as one.